Privacy Notice

Tech-Takeback Foundation PRIVACY POLICY

How we use your information

Tech-Takeback Foundation is a charitable incorporated organisation registered in England and Wales (charity number 1216426). We are the data controller for the personal information described here. You can contact us at info@techtakebackfoundation.org.uk or 201 Portland Road, Hove, BN3 5JA. Our ICO registration number is ZC206194.

Our safeguarding and data protection lead is Jodi Harford.

If you request a laptop, or refer someone

What we collect: your name, contact details and address; why you need a laptop and what you'll use it for; any accessibility needs; and, if someone refers you, their name, organisation and contact details. You may choose to tell us about your health, disability, housing or personal circumstances so we can set up the right laptop and support.

Why: to decide whether we can help, prepare a laptop suited to you, arrange delivery and training, and check in with you after six months.

Our lawful basis: legitimate interests in delivering our charitable work. Where you share health, disability or other sensitive information, we rely on your explicit consent, which you can withdraw at any time.

Measuring our impact: we measure social value using HACT's framework. We share anonymised information about outcomes with HACT, and they cannot identify you from it. We never publish your real name or photo without your permission. Stories on this site use changed names and details.

If you donate laptops

What we collect: your name, organisation, contact details, collection address, and details of the devices you donate.

Why: to arrange collection, issue paperwork, and send you impact reports.

Our lawful basis: legitimate interests, or contract where we provide a paid data erasure service.

Data erasure of donated devices is carried out by TTB CircularIT under a written contract with us. They act as our processor and only handle devices on our instructions.

If you contact us or join our mailing list

We use the details you give us to reply. If you join our mailing list, we'll send you updates with your consent, and every email includes an unsubscribe link.

If you fund or partner with us

We keep contact details and records of our agreements, donations and reporting, on the basis of legitimate interests and our legal obligations as a charity, including Gift Aid records where relevant.

Who we share information with

We never sell your information. We use trusted providers to run our work, each bound by a contract:

• Microsoft (laptop request forms and email)

• Formstack (donation booking form)

• Hostinger (this website and its contact form)

• Mailchimp (our mailing list, which stores data in the United States under approved UK safeguards)

• TTB CircularIT (collection, data erasure and refurbishment of donated devices)

We may share information if the law requires it, or if we believe someone is at risk of serious harm, in line with our safeguarding policy.

How long we keep it

• Laptop requests and referrals: 2 years after your last contact with us

• Donation and collection records: 6 years, for financial and audit purposes

• Mailing list: until you unsubscribe

• Enquiries: 12 months

Cookies

Our website uses essential cookies to work, and optional cookies only if you accept them in our cookie banner. You can change your choice at any time.

Your rights

You can ask to see the information we hold about you, have it corrected or deleted, restrict or object to how we use it, or receive a copy to take elsewhere. Where we rely on your consent, you can withdraw it at any time. Email info@techtakebackfoundation.org.uk and we'll reply within one month.

If you're unhappy with how we've handled your information, please tell us first. You also have the right to complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint or on 0303 123 1113.

Last Updated: This Privacy Policy was last updated on 8 October 2026